Webstore Support

Support for webstore order inqurires

Will you notify me when my order ships and will I get a tracking number?
    When your order is ready to ship, you will receive an email titled "Invoice From Cane Creek Cycling" and the invoice for your order will be in...
Fri, 19 Jun, 2020 at 11:20 AM
Why does my order say Completed but I haven't received a tracking number?
    When your order status changes from "processing" to "completed" it does not mean your order is ready to ship.  It means that we have...
Fri, 19 Jun, 2020 at 2:05 PM
Return Policy
Returns are valid for up to 30 days after you receive your Cane Creek Cycling Components product. You will only receive a refund for the item if the i...
Wed, 22 Jul, 2020 at 9:03 AM
Can I return an item I purchased?
Returns are valid for up to 30 days after you receive your Cane Creek Cycling Components product. You will only receive full credit for the item if the item...
Wed, 17 Feb, 2021 at 8:42 AM