Service Support
Cane Creek forks and shocks should be serviced every 100 hours of ride time or annually. You can send your suspension directly to us for Factory Direct Serv...
Mon, 22 Jun, 2020 at 11:41 AM
Current Cane Creek Factory service rates are as follows: DB INLINE, DB C-Quent, and DB AIR [IL]: $170 USD DB Inline to DB Air [IL] conversion: $250 USD...
Tue, 7 Jun, 2022 at 2:41 PM
Current service turnaround time is approximately 7-10 business days for shocks and 5-7 business days for forks. Estimates are based upon arrival in Fletche...
Wed, 13 Mar, 2024 at 12:59 PM
While there are plenty of AD series (AD 4, 5, 8, 10 & 12) and Cloud Nine shocks still in use, we no longer manufacture small parts for those outside of ...
Mon, 20 Dec, 2021 at 8:42 AM
You cannot change the eye to eye length on any of our shocks. In order to change your eye to eye length, almost everything below the cylinder head has to be...
Mon, 29 Jun, 2020 at 11:45 AM
Our springs have an inner diameter of 36.3mm. Please consult your shock's manufacturer for their official clearance. We do not fit any Rock Shox dampers...
Mon, 29 Jun, 2020 at 11:50 AM
That will depend on the shock. If you have a Coil shock and we offer other stroke lengths in that same shock eye to eye size, then odds are you can achi...
Mon, 29 Jun, 2020 at 11:58 AM
We recommend shock service every 100 hours of riding time or annually to stay in top working performance. If you have exceeded this usage recommendation and...
Mon, 19 Oct, 2020 at 7:08 AM
At present, we are not adding any new service centers. We are currently focusing on supporting our existing partners while also laying the groundwork for be...
Fri, 23 Jul, 2021 at 10:08 AM